App fatigue
We've gotten an electric scooter at work to use when we're doing jobs in the archipelago. It's quite a joyride and very useful when going from house to house on the islands.
Today a colleague called and asked me how to use it. I explained that he needs an app to unlock it. He was not happy about it.
He's the opposite of geeky me when it comes to technology. He started ranting about how stupid today's society is, requiring apps for doing the most basic stuff.
I agreed.
I explained that I love tech, but I don't want it forced upon me. I want to be able to decide when, where, and what to use.
So many companies are throwing together apps without even considering what the benefit is. Seeing it like some kind of USP.
It might have been - 10 years ago. But it's 2026. We don't care if our dentist has a widget or not.
All we want is good products and services.