One of the things I do during house inspections is check for wood-destroying insects in the attic. It’s usually just a quick look to make sure there’s nothing going on, a routine check required for that part of the home insurance.
Sometimes it’s not possible to do it properly. The entrance might be too high up, or there simply isn’t enough room. In those cases, the insurance is still approved. No questions asked.
Last week, I had one of those situations. It wasn’t possible to do a proper attic check, and I explained that to the homeowner. I also reassured him that it didn’t matter. His home insurance would still be fully valid, no exceptions.
Today, I received a negative user survey response, which I honestly don’t think has ever happened before, from that same client. He felt I didn’t check the attic thoroughly enough, even though I clearly explained that everything was in order. No action needed. All good. Green light. Thumbs up. No worries.
Still not satisfied. You can’t please everyone.
Anyway, that’s my little ramble for today.