I’ve done over 6,000 house inspections, a journey that has taken me to countless locations and introduced me to even more people.
Occasionally, I encounter clients I have met before. With around a thousand visits each year, recalling specific individuals can be challenging.
The times I do remember previous meetings are usually because of the first impression they made. It tends to fall into one of two categories:
- Positive
- Negative
It is up to each of us how we show up. No special skill is needed, and the effort is the same, so is the weight of the lasting impact that follows.
What do you choose?