The rarity of friendliness
Today, after a house inspection, a client remarked on how nice and helpful I was. It's not uncommon; I frequently receive positive feedback and high ratings for my work.
Why does something as simple as friendliness seem to surprise people so much? Shouldn't it be the norm?
It's not like friendliness requires special skills or a huge investment. It costs neither time nor money. In fact, it can save both.
Think about it: when you're attentive to a client's needs, you avoid misunderstandings and potential problems down the line, saving time on corrections or complaints.
It also builds trust, potentially leading to more business in the future, which definitely has a positive economic effect.
Maybe this fast-paced world has made people so focused on efficiency and deadlines that they've forgotten the importance of human connection. Perhaps the emphasis on productivity has overshadowed the value of interpersonal skills.
Whatever the reason, it's a loss.
The world needs more friendliness!